Privacy Policy

This Privacy Policy explains how Qingyunti VPN (referred to as 'this Service' or 'we') collects, uses, stores, and protects personal information when you use the mobile application (the 'App'). The Service is provided as available, and we apply reasonable technical and organizational measures to protect user privacy.

When you download, launch, or use the App, we may collect information necessary for operation, including IP address, device model, operating system version, in-app activity records, crash logs, and approximate network location. This information is used to: 1. recommend suitable routes; 2. analyze anonymized connection quality and crash data; and 3. send necessary service, security, or account notices. We do not collect unrelated sensitive information unless authorized or required by law.

We only transmit anonymized or aggregated data to necessary third-party providers such as Google Play Services and Firebase for crash analysis, statistics, and feature improvement. Except in the following cases, we do not share personal information: 1. to comply with legal process or regulatory requirements; 2. when necessary to protect users, the public, or service security; 3. when working with service providers bound by confidentiality obligations. You may stop new data collection by uninstalling the App through the standard device process.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we maintain physical, electronic, and administrative security measures.

This Privacy Policy may be updated from time to time according to regulatory requirements or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed as acceptance of the revised terms. This policy officially takes effect and is implemented as of October 4, 2025. If you have any questions or suggestions for improvement regarding our privacy processing procedures, you are welcome to communicate with the Qingyunti VPN team at any time via email ([email protected]).